Frequently Asked Questions
Maintenance work, shampoo carpets, clean, and paint as needed.
No, you do not have to be present for work to be completed. You will always give us permission to enter.
Yes, we have on-site maintenance and after-hours emergency On-Call Maintenance.
Call, stop by the office, email, or put in a service request through the online Resident Portal.
During business hours come to the Leasing Office and present your ID to borrow a key. After hours call the emergency On-Call Maintenance. A $35.00 lock-out fee will be charged for after-hours lock-out response.
Parking is assigned, one covered spot per apartment and open parking around the community for guests.
Seasonal Pool, Playground, Fitness Center access.
Pool is generally open Memorial Day through Labor Day, 8:00am to 10:00pm, 7 days a week.
Yes! Some breed restictions may apply; contact the Leasing Office for further details.
Refrigerator, Range, Dishwasher.
Yes, with a minimum 3 month lease term when available.
Once all information needed to process the application has been received, final processing generally takes about 48 hours.
All payments must be made online via the resident portal or through a participating WIPS payment location. Using the resident portal, you can pay with a checking or savings account at no cost, or you may use a credit or debit card with an additional convenience fee. Using the option to pay at a participating WIPS location, this is similar to purchasing a money order and convenience fees may apply.
No, renter's insurance is not required; however, we do recommend it!
Sparklight and CenturyLink for cable and internet.
Your lease provides for a termination fee if you need to end your lease before the end of the contracted term. Other options may be available. Consult Leasing Consultant for additional details.
Call each utility company directly to set up your accounts. Consult the Leasing Office for which utilities apply.
Residents are responsible for all utilities. Water/sewer/trash charges will be billed monthly by the property or provider in addition to the monthly rent.
Yes, the city bus line has a stop within a few blocks of the community. http://cottonwoodaz.gov/DocumentCenter/Home/View/1183
From South Main Street, turn left (West) on East Cherry Street, then turn right (North) on South 12th Street. Our community is on the right.
For Future Residents
Applications are completed online through our community website. Application, payment of a $200.00 holding deposit, all non-refundable application fees, and a signed and dated Reservation Form are needed in order to reserve your apartment.
Contact the Leasing Office for more information.
Employment, Income, Rental History, Credit, and Criminal background information are a part of our screening process.
There are no stupid questions! If you are unsure, ask. Let us know it is your first time renting, and we are happy to assist your process.
Contact the Leasing Office directly at (928) 639-0068.
Appointments are preferred and we are happy to accept walk-ins.
We do offer a Resident Referral program. Consult the Leasing Office for further details.
Onsite management is available Monday - Thursday, 9:00 am to 5:00 pm, and closed Friday, Saturday, and Sunday.
The Community Leasing Office will provide you with a map indicating the exact location of the available apartments.
Quiet hours are from 10:00pm to 8:00am.
A full size washer and dryer are located in a room at the end of your private patio.
Safeway, Fry's, and Wal-Mart are all within easy driving distance from the community.
Contact the Leasing Office or put in a service request through the online Resident Portal. If it is an after-hours emergency, call the On-Call Maintenance.
When you reserve your apartment you will be provided with a Reservation Form that breaks down the overall cost for move-in including all required deposits and fees.
Didn't find an answer?
Our team is always ready to answer your questions.